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Public Report
Report From: EDN/Member services    [ Add a report in this area ]  
Report #:  102481   Status: Reported
Cannot update user information
Project:  EDN Build #:  ETNASC01
Version:    2 Submitted By:   Chavoux Luyt
Report Type:  Basic functionality failure Date Reported:  1/10/2012 8:01:44 AM
Severity:    Infrequently encountered problem Last Updated: 9/10/2013 3:16:02 AM
Platform:    All platforms Internal Tracking #:  
Resolution: None (Resolution Comments) Resolved in Build: : None
Duplicate of:  None
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Description
Get error message: "Email is already in use" after updating user information.
Steps to Reproduce:
Add new user information (address & telephone number) without changing the e-mail address. Results in the above error message.
Workarounds
None found so far?
Attachment
None
Comments

Tomohiro Takahashi at 1/11/2012 4:47:14 PM -
Which web page did you use to modify your EDN account?
Is it this one?
https://members.embarcadero.com/editaccount.aspx

Hamilton Colyer-Long at 9/10/2013 12:15:12 AM -
Yep, that page. I've put more information about the process to reproduce the error under report 117796.

Duplicates of this same issue: 99930, 102481, 107630, 117796.

Server Response from: ETNACODE01