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Report From: EDN/Member services    [ Add a report in this area ]  
Report #:  127363   Status: Closed
probleme on EDN website
Project:  EDN Build #:  00
Version:    2 Submitted By:   sylvain chamberlin
Report Type:  Crash / Data loss / Total failure Date Reported:  9/4/2014 1:53:20 PM
Severity:    Critical / Show Stopper Last Updated: 9/4/2014 2:07:05 PM
Platform:    All platforms Internal Tracking #:  
Resolution: As Designed (Resolution Comments) Resolved in Build: : None
Duplicate of:  None
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Description
Hello there,
excuse my bad english,

I have a problem on the EDN site, I need to change my account information but whatever I do I have the following error message: "Email is already in use."

I do not seek to change this email address, website reacts as if I was looking to create a new account when I try to modify an existing account.

I go through the following page:
https://members.embarcadero.com/editaccount.aspx

It can only be a bug.

My information is no longer valid and I'd love the update.

best regards
Steps to Reproduce:
None
Workarounds
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Attachment
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Comments

David Clegg at 9/4/2014 2:06:26 PM -
The error you're seeing is because your email address will be in the database multiple times. Please open up a support case at https://support.embarcadero.com to get this resolved.

Server Response from: ETNACODE01