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Report From: EDN/Member services    [ Add a report in this area ]  
Report #:  127785   Status: Closed
Unable to update EDN-account information
Project:  EDN Build #:  0
Version:    2 Submitted By:   Axel Volkmann
Report Type:  Basic functionality failure Date Reported:  9/23/2014 4:26:45 AM
Severity:    Critical / Show Stopper Last Updated: 9/23/2014 5:59:06 PM
Platform:    All platforms Internal Tracking #:  
Resolution: Test Case Error (Resolution Comments) Resolved in Build: : None
Duplicate of:  None
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Description
I would like to change the EDN-account information to the right address, phone number etc.
But I can't update, because a error occur:

"Email is already in use"

After that my changes are lost ...

Why this error?
Are there any other EDN-Accounts with my Email-address??
Steps to Reproduce:
None
Workarounds
None
Attachment
None
Comments

Tomohiro Takahashi at 9/23/2014 5:59:51 PM -
> "Email is already in use"
Please contact technical support service or Sale rep of Embarcadero about your account management.

Ari Becks at 4/24/2016 5:10:24 AM -
I have contacted them but they could not help. I have sent email to David I who should manage these accounts according to your website. But he has not answered my emails.

Server Response from: ETNACODE01