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Public Report
Report From: DB    [ Add a report in this area ]  
Report #:  128710   Status: Open
Error by Login to QC Client
Project:  CodeCentral Build #:  1000
Version:    1.0 Submitted By:   Rene Warnt
Report Type:  Crash / Data loss / Total failure Date Reported:  11/4/2014 11:58:35 PM
Severity:    Serious / Highly visible problem Last Updated: 11/5/2014 12:32:25 AM
Platform:    All versions Internal Tracking #:  
Resolution: Duplicate  Resolved in Build: : None
Duplicate of:  128198
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Total Votes: None
Description
1. At the beginning it reports: 'The Server is currently not available. Would you like to start in offline mode?'
I confirm it.
2. Next report is 'Session id not valid. Please log in.'
3. After that appears this report:'Exception EDatabaseError in module QualityCentral.exe at 000F9DED. cdsUser: Field 'user id' not found'.
4. next report: 'Unable to write to'.
5. Last report: 'Exception EAccessViolation in module ntdll.dll at 0002DFE4. Access violation at address 77D0DFE4 in module 'ntdll.dll'. Read of address 029B07CF.'
6. Than I can see no window for login.

QC Client is by this computer unusable. How to solve it?

Konfiguration: Windows 7, 64bit
Steps to Reproduce:
None
Workarounds
None
Attachment
None
Comments

Tomohiro Takahashi at 11/5/2014 12:32:46 AM -
QC#128198 is still Open...

Server Response from: ETNACODE01