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Public Report
Report From: EDN/Member services    [ Add a report in this area ]  
Report #:  136714   Status: Reported
Not possible to change EDN account email
Project:  EDN Build #:  build 0 version
Version:    2 Submitted By:   Ari Becks
Report Type:  Crash / Data loss / Total failure Date Reported:  4/24/2016 5:19:47 AM
Severity:    Critical / Show Stopper Last Updated:
Platform:    All platforms Internal Tracking #:  
Resolution: None  Resolved in Build: : None
Duplicate of:  None
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Description
I tried update my EDN account details (eg. the telephone number was old and invalid). When I tried to update it I got only the answer: “The entered email address is already in use. Please login to the account associated with that address. If you cannot remember your password for that account, you can use the 'Email my password' option from the Login screen.”. So I used in the email field my other email address  - ari.becks@oikeatoliot.fi – this belongs to another company called Oikeat Oliot Oy in which I am currently working - and the update was possible. But it is not possible update the email address back to the preferred one: ari.becks@databexit.fi.
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Server Response from: ETNACODE01