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Report From: EDN/Member services    [ Add a report in this area ]  
Report #:  139263   Status: Reported
Registration failed
Project:  EDN Build #:  XE5
Version:    2 Submitted By:   Prasanna HR
Report Type:  Issue Date Reported:  11/17/2016 2:08:55 AM
Severity:    Serious / Highly visible problem Last Updated:
Platform:    64 Bit Internal Tracking #:  
Resolution: None  Resolved in Build: : None
Duplicate of:  None
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Description
While registering in the Embarcadero XE5 with proper DN login and password im getting " The serial number entered is an upgrade only version of the product, and requires a prior version of the product to be registered. The registration entry entry was not found, registration failed. Correct the error and attempt to register again." Please let me know to overcome this issue. This license recently we transferred from other PC with proper transfer procedure. Please do the needful asap
Steps to Reproduce:
During registration
Workarounds
None
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Server Response from: ETNACODE01