Watch, Follow, &
Connect with Us

Please visit our new home
community.embarcadero.com.

Public Report
Report From: EDN/Web site/Account management    [ Add a report in this area ]  
Report #:  29758   Status: Reported
Show info on SA contracts with product info
Project:  EDN Build #:  2
Version:    2 Submitted By:   Leo Siefert
Report Type:  Suggestion / Enhancement Request Date Reported:  6/2/2006 4:12:07 AM
Severity:    Commonly encountered problem Last Updated:
Platform:    All platforms Internal Tracking #:  
Resolution: None  Resolved in Build: : None
Duplicate of:  None
Voting and Rating
Overall Rating: No Ratings Yet
0.00 out of 5
Total Votes: None
Description
It would be nice if the "My Registered Products" option in "My
Account" would include info on SA contracts.  So far I have not been
able to find a listing anywhere that shows what products are covered by an SA contract or the renewal date for the contract.  Also would be nice to show the number of used/unused support incidents included.
Steps to Reproduce:
Log in to BDN

Go to "My Account"

On Member Services page click "My Registered Products"

No SA info is included

Please add columns for:
SA Contract (T/F)
Renewal date
Free Support Incidents remaining
Workarounds
None
Attachment
None
Comments

None

Server Response from: ETNACODE01