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Report From: QualityCentral/Client Interface/Commenting    [ Add a report in this area ]  
Report #:  3583   Status: Reported
More feed back on the progress or otherwise of reports would be appreciated
Project:  QualityCentral Build #:  1.0.0.87
Version:    1.0 Submitted By:   John Lavelle
Report Type:  Suggestion / Enhancement Request Date Reported:  2/20/2003 10:23:01 AM
Severity:    Commonly encountered problem Last Updated: 9/3/2003 11:08:56 AM
Platform:    All versions Internal Tracking #:  
Resolution: None  Resolved in Build: : None
Duplicate of:  None
Voting and Rating
Overall Rating: (2 Total Ratings)
3.50 out of 5
Total Votes: None
Description
I notice that a number of reports that have been filed don't have any comments from anyone.

It would be useful if some sort of Feedback system  was introducedso that we knew if anything was going to be done about the reported problem.

Even a simple numeric system along the lines of

0 - We not going to do anything about it - tough
1 - We might do something sometime, possibly
2 - That's interesting we may get round to it
3 - Ah yes, we'll look into that
4 - Oops We'll deal with it
5 - Hold the presses all hands to this problem.

Then at least we would know what is happening.
Steps to Reproduce:
None
Workarounds
None
Attachment
None
Comments

Robert Lee at 2/21/2003 3:44:11 AM -
I suspect that you need to change the project to QualityCentral

John Lavelle at 2/22/2003 9:10:30 AM -
Done...

Robert Lee at 2/24/2003 7:46:47 AM -
What you are asking for will not happen.  At least not as you have envisioned it.  QualityCentral is largely a user driven media.  Borland doesn't get involved until the report is opened.  Eventually, their comments (in the form of a 'fixed in release', 'was as designed', 'cannot do', ) will surface.  However, this is usually several to many months later.

As such, the comments you would like to see need to be generated by other users.  As a fellow user, you can do your part by commenting on user's reports.

John Kaster at 3/19/2003 4:24:22 PM -
As Borland personnel get more involved in QC (as is happening) you'll probably start seeing more comments from them in the reports.

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