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Report From: QualityCentral/Client Interface/Insert/Edit    [ Add a report in this area ]  
Report #:  43964   Status: Reported
"Edit this report" in webclient does not handle double quotes correctly
Project:  QualityCentral Build #:  V on 2007/04/06
Version:    1.0 Submitted By:   Uwe Schuster
Report Type:  Basic functionality failure Date Reported:  4/6/2007 12:53:34 PM
Severity:    Commonly encountered problem Last Updated: 4/6/2007 1:25:14 PM
Platform:    Web (browser) client Internal Tracking #:  
Resolution: None  Resolved in Build: : None
Duplicate of:  None
Voting and Rating
Overall Rating: (3 Total Ratings)
5.00 out of 5
Total Votes: 32
Description
Today while editing QC 43952 I've noticed a bug in the webclient which is still in QC as 10467.
QC 10467 is closed with the resolution comment "Cannot Reproduce". The resolution comment by Nick Hodges is "Seems to be working fine. See http://qc.borland.com/wc/qcmain.aspx?d=11367".
As far as I can see QC 11367 was only added and never edited ("Last Updated" is empty). Of course adding an issue with double quotes in the text works fine, but these double quotes will turned into """ the first time and """ the second time if you edit the issue.

I've added an attachment which contains screenshots of this issue as example.
Steps to Reproduce:
- add double quotes to your report
- edit your report (now you should have """ instead of the double quotes)
- save it
- edit your report again (now you should have """ instead of """)
Workarounds
None
Attachment
43964.zip
Comments

Markus Humm at 3/17/2008 1:20:36 PM -
Which client did you use to edit the report?

Greetings

Markus

Jason Cipriani at 3/18/2008 9:19:35 AM -
He means the web client, going to:

http://qc.codegear.com/wc/qcmain.aspx?d=43964

And editing the report with the 'edit' link. Double quotes turn to " [sic] in the edit text box, then when you submit the edit, they stay " in the edited report.

Markus Humm at 1/6/2009 12:14:48 AM -
Marked as "needs attention", the step before "open"

Jeroen van Wolffelaar at 8/7/2014 10:57:12 AM -
This really makes bugreports badly readable, such as http://qc.embarcadero.com/wc/qcmain.aspx?d=126792 .

Please at least warn (or just disable) this editing feature, as it degrades the bugreport.

Editing is also bad for tracking purposes, so is a questionable feature in the first place, I was surprised it was possible.

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